Terms and Conditions

1. Acceptance of Terms

By accessing and using the Bheem Platform ("Platform"), you accept and agree to be bound by the terms and provision of this agreement. These Terms and Conditions ("Terms") govern your use of our website, products, and services.

2. Definitions

• "Platform" refers to the Bheem Platform software, services, and website
• "User" refers to any individual or entity using our services
• "Services" refers to all products, software, and services offered by Bheem Platform
• "Content" refers to all information, data, text, software, and materials on the Platform
• "Account" refers to your registered user account on the Platform

3. User Accounts

3.1 Account Registration

• You must provide accurate and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You must be at least 18 years old to create an account
• One person or entity may not maintain more than one account

3.2 Account Security

• You are responsible for all activities that occur under your account
• You must immediately notify us of any unauthorized use of your account
• We reserve the right to suspend or terminate accounts that violate these terms

4. Use of Services

4.1 Permitted Use

You may use our services for lawful purposes only and in accordance with these Terms. You agree to:

• Comply with all applicable laws and regulations
• Not use the services for any fraudulent or illegal purpose
• Not interfere with or disrupt the services or servers
• Not attempt to gain unauthorized access to any part of the Platform

4.2 Prohibited Activities

You are prohibited from:

• Copying, modifying, or distributing our software without permission
• Using automated systems or software to extract data from the Platform
• Transmitting viruses, malware, or any destructive code
• Harassing, threatening, or intimidating other users
• Impersonating any person or entity
• Violating the intellectual property rights of others

5. Intellectual Property Rights

5.1 Platform Content

All content on the Platform, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of Bheem Platform or its licensors and is protected by intellectual property laws.

5.2 User Content

• You retain ownership of content you create and upload to the Platform
• By uploading content, you grant us a license to use, modify, and distribute it as necessary to provide our services
• You warrant that you have the right to grant such license
• You are responsible for any content you upload or share

6. Payment Terms

6.1 Pricing

• All prices are listed in GBP unless otherwise specified
• Prices are subject to change with 30 days notice
• All fees are exclusive of taxes unless stated otherwise

6.2 Billing

• Subscription fees are billed in advance
• You authorize us to charge your payment method for all fees
• Failed payments may result in service suspension

6.3 Refunds

Refunds are handled according to our Cancellation and Refund Policy. Generally:

• Monthly subscriptions: No refunds for partial months
• Annual subscriptions: Pro-rated refunds available within 30 days
• One-time purchases: 30-day money-back guarantee

7. Privacy and Data Protection

Your use of the Platform is also governed by our Privacy Policy. By using our services, you consent to our collection and use of your information as described in the Privacy Policy.

• We comply with GDPR and UK data protection laws
• We implement appropriate security measures to protect your data
• We do not sell your personal information to third parties

8. Disclaimers and Limitations of Liability

8.1 Service Availability

The Platform is provided "as is" and "as available" without warranties of any kind. We do not guarantee that:

• The services will be uninterrupted or error-free
• Defects will be corrected immediately
• The Platform is free of viruses or harmful components

8.2 Limitation of Liability

To the fullest extent permitted by law:

• We shall not be liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid by you in the past 12 months
• These limitations apply regardless of the legal theory on which the claim is based

9. Indemnification

You agree to indemnify and hold harmless Bheem Platform, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your violation of these Terms
• Your violation of any third-party rights
• Your use or misuse of the Platform
• Content you post or share on the Platform

10. Termination

10.1 Termination by You

• You may terminate your account at any time through account settings
• Termination does not relieve you of payment obligations

10.2 Termination by Us

We may suspend or terminate your account if:

• You violate these Terms
• You engage in fraudulent or illegal activities
• Your account remains inactive for an extended period
• Required by law or court order

11. Modifications to Terms

• We reserve the right to modify these Terms at any time
• Changes will be effective upon posting to the Platform
• Material changes will be notified via email or Platform notification
• Continued use after changes constitutes acceptance of new Terms

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Dispute Resolution

13.1 Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at legal@bheem.co.uk

13.2 Arbitration

If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with UK Arbitration Act 1996.

14. General Provisions

14.1 Entire Agreement

These Terms constitute the entire agreement between you and Bheem Platform regarding the use of our services.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in effect.

14.3 Waiver

Our failure to enforce any right or provision shall not be considered a waiver of those rights.

14.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

15. Contact Information

For questions about these Terms and Conditions, please contact us at:

• Email: legal@bheem.co.uk
• Phone: +44 20 7123 4567
• Address: Bheem Platform Ltd., 123 Tech Street, London, EC2A 4BX, United Kingdom